Domain knowledge

Our ITO services are primarily focused on delivering software solutions based on our knowledge in certain industry sectors (healthcare, pharmacy, manufacturing, tourism, etc.), technology and QA standards.

Combining our technology knowledge and project experience with our industry specific knowledge gives us opportunity to talk to the clients using the language of their own businesses and better understand their needs and requirements. This is our advantage over the competition, as we can deliver additional benefits and added values to our clients.

  • Healthcare
  • Pharmacy
  • Manufacturing
  • Tourism

Type of organizations, departments: Hospitals, Institute for public health, Medical centers  and medical practitioners, including clinical outpatient and inpatient departments, clinical diagnostic laboratories, pharmacy, specialized outpatient labs and departments (cardiology, diabetes, radiology, dialyses and few others).

Project activities performed: BPA/Workflow analyses in various departments, software design/development, ERP/CRM implementation, technical maintenance and customer support.

Project modules: Patient Master Index, Waiting lists, EPR (Electronic Patient Record), departmental modules (cardiology, diabetes, radiology, dialyses), laboratories, clinical pharmacy and additional ERP modules.

Other business modules: Except the core business modules specific to a certain industry sector, most of our projects also include development and implementation of typical ERP modules like Financials, Inventory, Warehousing, Assets, Sales, Marketing, Salary, HR etc. All those modules are tightly integrated with the core business modules.

Mobile Client: Some of the projects include also mobile client fully integrated with the core solution. Mobile client module usually covers part of the user’s activities that require mobility in using the software solution.

Additional tasks and experience: Knowledge of standards applicable for healthcare software solutions and services (ISO13485/2003, HIPAA), Business Intelligence (Report generation, OLAP and data mining; like diagnosis, E-P-R data, cost analyses, etc.).

Type of organizations, departments: Pharmaceutical manufacturing companies (SME), clinical pharmacology institute, clinical pharmacies, pharmacy shops; hospital departments and practitioner practices (delivery of prescriptions for their patients);

Project activities performed: BPA/Workflow analyses in various departments, software design/development, ERP/CRM implementation, technical maintenance and customer support.

Project modules: QA (GMP, ISO), Production (MRPII), New Product development and testing, Planning and Budgeting, Statistics & Reporting, Procurement and additional ERP modules.

Other business modules: Except the core business modules specific to a certain industry sector, most of our projects also include development and implementation of typical ERP modules like Financials, Inventory, Warehousing, Assets, Sales, Marketing, Salary, HR etc. All those modules are tightly integrated with the core business modules.

Mobile Client: Some of the projects include also mobile client fully integrated with the core solution. Mobile client module usually covers part of the user’s activities that require mobility in using the software solution.

Additional tasks and experience: Knowledge of international QA standards (GMP, ISO9001), Business Intelligence (Report generation and OLAP analyses), knowledge in pharmacy standards for product development. 

Type of organizations, departments:

  • Pharmaceutical companies (description above)
  • Food industry (meet processing)
  • Textile (manufacturing and fashion companies)
  • Printing services

Project activities performed: BPA/Workflow analyses in various departments, software design/development, ERP implementation, technical maintenance and customer support.

Project modules: QA (GMP, HACCP, ISO), Production (MPRII), Supply management, Document Management and additional ERP modules.

Other business modules: Except the core business modules specific to a certain industry sector, most of our projects also include development and implementation of typical ERP modules like Financials, Inventory, Warehousing, Assets, Sales, Marketing, Salary, HR etc. All those modules are tightly integrated with the core business modules.

Mobile Client: Some of the projects include also mobile client fully integrated with the core solution. Mobile client module usually covers part of the user’s activities that require mobility in using the software solution.

Additional tasks and experience: Business Intelligence (Report generation and OLAP analyses), knowledge of international QA standards (GMP, HACCAP, ISO9001), knowledge of International Accounting Standards, knowledge of national standards for meat processing industry (Canada, UK), production recipe standards, production workflow templates, integration of QA and document management modules.

Type of organizations, departments: Tourist Agencies, Tour Operators, Hotels;

Project activities performed: BPA/Workflow analyses in various departments, software design/development, ERP implementation, technical maintenance and customer support.

Project modules: Traveling Products and Services, Hotel/Resort facilities, Partners, B2C and B2B Booking, CRM module and additional ERP modules.

Other business modules: Except the core business modules specific to a certain industry sector, most of our projects also include development and implementation of typical ERP modules like Financials, Inventory, Warehousing, Assets, Sales, Marketing, Salary, HR etc. All those modules are tightly integrated with the core business modules.

Mobile Client: Some of the projects include also mobile client fully integrated with the core solution. Mobile client module usually covers part of the user’s activities that require mobility in using the software solution.

Additional tasks and experience: Business Intelligence (Report generation and OLAP analyses), Integration with company’s website, support for Tour operators, Tourist agency and Hotels/Apartments, integration with third party CRM, online payment processing, international booking processes and additional ERP modules.

Software Development

Software Development

With more than 20 years’ experience in software development and implementation in the healthcare, manufacturing and other sectors, now we are in position to offer our clients quite complex solutions based on latest technologies and innovations. Our portfolio includes ITO projects with focus on development of custom software, mobile solutions Read More
Mobile solutions

Mobile solutions

We create high responsive mobile solutions using latest mobile technologies and innovative UI for the most popular native platforms (Android, iOS, Windows Phone, BlackBerry) and “native-like” platform based on web technologies (HTML5). The reasons our clients initiate mobile solution projects usually include: Flexibility in doing business, especially for mobile workers                        Read More
QA & Software Testing

QA & Software Testing

The purpose of testing is to detect software failures so that defects or missing functionalities may be discovered and corrected. It is a project activity that must be properly planed and integrated within the software development life cycle. Our company has experience in software testing of desktop and web solutions Read More
Call-us Today

Call-us Today

Do you need any additional information? Maybe you are about to start a new product or service project and urgently need a draft proposal? Call-us today and find out how much it will cost you and when you can have it up and running. You are welcome to schedule a Call-Back Request or to Call-us using our direct mobile/fixed lines, Skype (gord_sys) Read More
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Contact info

GORD Systems Services
F.Ruzvelt 6/Gal 6, 1000 Skopje, Macedonia
Tel: +389 2 3163-419, 3109-659
Mob (also Viber): +389 78 279206
Skype: gord_sys
Email: ito@gordsys.net
http://ito.gordsys.net

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