The technical support services are part of our IT Outsourcing portfolio and usually includes:
Very often our technical support services are included in the agreements with our clients as a post project SLA agreement. Usually SLA agreement includes technical maintenance services, however it may also include continual software development services in order to support future product improvements, new features etc.
Along the technical support, we can offer our clients also cloud hosting services for their software solutions based on primary data centers in Europe, USA or Canada.
Our customers usually choose us as a technical support partner because of: